MICHAEL KLEMENT
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Director of IT
Berger Transfer
2019 to 2024
Managed:
Team, purchasing and budget, including performance, work, and professional development
Accomplished:
Reduced costs by 20%, while increasing productivity
Reduced downtime by 70%
Increased response time
Implemented:
Security around DLP, MDR, AI, Firewall, GDPR,Encryption, App, Physical, Cloud, User Training/Testing
Patch/Vulnerability Mgmt, Pen Testing, HA, DR
M365, Teams, Azure, eSignature, MDM and Apps
IT, Security and Company Policies and Processes
Manager of IT
Datatrend Technologies
2015 to 2019
Managed:
Team, purchasing and budget, including performance, work, and professional development
Accomplished:
Reduced costs by 20%, while increasing productivity
Reduced downtime by 80%
Increased response time
Implemented:
Microsoft 365, SharePoint & Exchange
Microsoft Azure and Amazon AWS
Support System
VMware, Firewall and VPN
Backups and Hybrid Environment
IT Lead and Trainer
PeopleNet (Trimble)
2005 to 2015
Managed:
Purchasing, Training, Hardware
Accomplished:
Led design, build and performed all training
Led design, build and support for SharePoint
Supported over 500 local and remote employees
Managed technology projects and rollouts
IT Manager and Trainer
CGS (United Health Group)
2002 to 2005
Managed:
Team, Training, Incident Response
Accomplished:
Supervised 25+ employees
Led design, build and performed all training
Managed critical, high impact and escalated issues
Supported employees throughout the country
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